Great Car-Buying Experience
My girlfriend and i had the pleasure of buying a car from North Florida Automall. We previously shopped at other dealerships but came across a few snags along the way. We were sent to North Florida Automall by a friend of ours who said they might be able to help us out. Once we took a look at the inventory online and found the car we might be interested in we took the drive out to look at it . we were greeted with warm smiles and the vehicle was all ready for a test drive. once we sat down to do paperwork it was quick and painless. they really took the time to make sure we understood exactly what was going on. After we signed the paperwork there was only one thing left, the handshake. All in all I had a great car-buying experience. I would recommend this dealership to anyone.
My husband lost his car recently when a distracted driver ran a red light and crushed his vehicle. With the car completely totaled and with low spirits, my husband began searching locally for something used, but safe, within the Fernandina Beach area. We weren't completely excited at the idea of hassling with major car dealerships, so we took a chance on North Florida Automall and couldn't be more happy that we did. The owners, Reece and Marie, stopped at nothing to make sure my husband was able to drive away with the perfect car, that met all his needs, at an excellent price. They treated us like family; something very hard to come by these days, but something my husband and I value very much. From the moment we arrived to our most recent visit, Reece and Marie were welcoming, accommodating, helpful, and kind to us during our difficult time. Needless to say, our spirits were lifted with this exceptional experience. I would recommend North Florida Automall to anyone! Thank you both for making us feel at home and cared for. Above and beyond, five stars!!!
Above and Beyond
Such a wonderful husband and wife team!..and Mike:) They went ABOVE and BEYOND in helping me choose, purchase and bring home a wonderful vehicle. They have a great selection at great prices! I truly appreciate everything they’ve done for me. I’ll definitely send family and friends their way!
Our Daughters first car for Christmas
I purchased a 2013 VW Beetle at a large Ford Dealership in Hinesville, Georgia for our Daughters first car for Christmas only to find out 4 days after purchasing it the dealership did not own the car yet and the person trading it in had their deal fall through. They gave the car back to the original owner. This was our daughters Christmas present and like I wrote before her 1st car. With two weeks left until Christmas we gave the dealer a week to find another Bug. Obviously we had a bad taste in our mouth and were pretty unsure about dealers. We called Reece and His lovely wife Marie and we’re treated like family immediately. I am a retired vet and they thanked me for my service to our country and made sure we left Fernandina Beach with a beautiful 2013 VW bug. The story should end here on the Wednesday before Christmas but on the way home our used car broke down. I called Reece and he immediately took car of the situation. He had it towed to a dealership and insisted it have a full diagnostic ran on it and repaired correctly and I was so worried at this point that we baught a lemon. Not the case these folks called me four times and text me updates on the vehicle. And made sure it was taken to a VW mechanic. It was a simple problem with a ignition switch nothing they could have known about if one goes out it will not have any power until the switch is replaced. They paid the tow bill and for the mechanical work. The diagnostic test on the computer reveled no problem with anything Eelse this was just random. The mechanic was from a shop in Georgia. As if that was all that could have happened. We have found that when it was taken by wreacker to the 1st dealership to repair the car has the front bumper backed into. It was not damaged when we bought it. The pictures from the tow show no damage when it was dropped off for repair and damage now that it was at the dealership. Reece has been selling cars for 25 years and has contacts everywhere So he has promised to make sure the dealership makes this dent in the front bumper right. If it were not for Reece and Marie we would have not been able to have the Christmas we planned. The car is repaired and made it home just in time for Christmas. These folks genuinely care about the customer and have gone to greater lengths than I could have hoped for. I will be back and will recommend them to everyone I know searching for a nice used car. Thanks again for making this all come together. Merry Christmas
We are very happy with our experience!! Marie and Reece made the whole buying experience pressure free and enjoyable!! Would highly recommend them for your car buying needs!!
A Fantastic Experience
Buying a car from North Florida Automall was a fantastic experience! I'm sad I waisted time and didn't go there first. The selection of cars was awesome! I found two that day that met my criteria (and had been looking all over North Florida with no luck). I heard about North Florida Automall mall from a friend who also had a great experience. They will definitely me my first stop next time, you get a great car at a fair price and not of the sleazy car dealership shenanigans. Julie C
That’s my Grandaughter!!
Godly Principled Practices
Thank you for being one of the best dealerships that I have had the pleasure of doing business with. Your Godly principled practices make you a stand out. I will be telling everyone that I know that is looking for a car to come to see you first and I will definitely be returning for myself and for my other daughter who will be a senior this upcoming year. Take care and God Bless you and your dealership! Sincerely, Bruce and Kimberly Swygert
Justin Moore reviewed North Florida Automall LLC — 5 star Reece is a man of very high character, he will always make sure guests leave completely satisfied!
Best Place to Purchase a Vehicle in North Florida
Marie and Reece Crews are some of the absolute nicest people I have ever met. They helped my father and I out with every detail of the purchase of my new car. They were so available and kind. Not only were they amazing throughout the purchase of the vehicle but they are picking me up at work next week in order to accommodate my work schedule while they handle some minor repairs to my new car. Best place to purchase a vehicle in North FL for sure.
Godly Principled Practices
“Thank you for being one of the best dealerships that I have had the pleasure of doing business with. Your Godly principled practices make you a stand out. I will be telling everyone that I know that is looking for a car to come to see you first and I will definitely be returning for myself and for my other daughter who will be a senior this upcoming year. Take care and God Bless you and your dealership!” Sincerely, Bruce and Kimberly Swygert
I would RECOMMEND this Dealership!
Danielle Johnson - I had a very pleasant experience at North Florida Automall, LLC. I live in Orlando and had been in the market to purchase a specific car and model for a few months. After an extensive internet search, test drives and various phone calls, I saw a very nice vehicle listed at this dealership. I completed the inquiry form and received a call from Marie within 24 hours. She was very pleasant and knowledgeable about the vehicle’s history and previous owner. I was a little apprehensive about purchasing a car from a dealership so far away especially since this time of year with income tax refunds, cars are sold very quickly. In speaking with Marie again, I requested that she give me a call if the vehicle was sold before I had the chance to take a look at it. She was accommodating and kept me informed about the car’s availability. I arrived at the dealership and Reece provided us with friendly greeting and Marie welcomed me with open arms. The process was very smooth. I would recommend this dealership to anyone looking to deal with an honest and professional husband and wife team.
My first car!!
Helped me out getting my first car, down to earth and very helpful. If you’re in the area you better get your car with them!!
In preparing for the inevitable demise of my prized Jeep Compass, i visited Reece and Marie yesterday. Very impressed with their immaculate offices and even more so with their cars. They include all info right on sticker so you can shop without feeling pressed. He may be my nephew but I recognize professionalism and a desire to please their customers! Great team!
This was the easiest car transaction ever!
This was the easiest car transaction I've ever made! It was so nice to deal with owners that are not just car salesmen but people that truly want the best for you! No pressure and quality cars to choose from.
I stumbled upon their dealership while running errands one morning and found the truck of my dreams! I've been wanting a truck just like that for a while and there it was! This husband and wife team welcomed me in like I was part of their family. They gave me a good deal on the truck and my trade in and accommodated any request I had. They were fast with getting the financing all together and I was in and out of there in a couple of hours with my dream truck! Dealerships have always been intimidating and an awful experience but not North Florida Automall. Such a pleasant experience. This dealership has completely changed my outlook on buying a car! I will always go to this dealership now if I'm ever in the market for another car. Definitely recommend!
Would highly recommend!
Purchased a vehicle before Thanksgiving! Positive experience and transaction was smooth! Thanks to the Crews for being so kind and helping us find a car for our daughter. Would highly recommend!
Quality cars at good Prices
North Florida Automall is a family business run by husband and wife; with that being said the car buying experience was delightful. They've got many quality cars to choose from at good prices. They also do trade ins, which was a breeze (they offered me exactly the price I was looking for) !!! They won't beg or pressure you to buy their cars; if you don't someone else will.
You guys are the Best!
You guys are the best! Thank you for getting me out of my 680$ truck payment and into something affordable. I am from Ferenandina and will all tell everyone to come see you, Its hard to find trustworthy dealerships in this area. I won't shop anywhere else. Go see them people you won''t be disappointed.
Honest Hard Working
Great people!!! Honest and working hard to earn your business.
Absolute Nicest People
Marie and Reece Crews are some of the absolute nicest people I have ever met. They helped my father and I out with every detail of the purchase of my new car. They were so available and kind. Not only were they amazing throughout the purchase of the vehicle but they are picking me up at work next week in order to accommodate my work schedule while they handle some minor repairs to my new car. Best place to purchase a vehicle in Northern FL for sure. Amelia Adams 5 *****
Completely honest, willing to work with you. Very good people, kind, won't push you into anything you aren't ready for. By far the best dealership I've ever visited.
Mike Collins gives North Florida Automall a 5 STAR rating.
My husband and I just bought a car through North Florida Automall. It was an all around very good experience. Both Reece and Marie were very friendly. They were not pushy and allowed us plenty of time to look, think, and come back again and again. They are an honest couple and it was a pleasant experience to buy a car from them. We look forward to buying from them again the next time we need a used car.
My wife and I have been searching for a Jeep Wrangler for more than a year and found the perfect vehicle at the North Florida Automall. We also feel like we made some new friends - the service Reece, Marie and Mike provided was awesome! They were easy to deal with and delivered a quality vehicle. Overall, this was an excellent experience!
No pressure-New Friends
Great experience, no pressure. I purchased a car, but felt more like I just got together with friends.
Congratulations on your new dealership! I bought my 2012 Chevrolet from Reece Crews in the past, and had outstanding service. I would recommend North Florida Automall to any of my friends and family, and will be visiting the new location for all of my car buying needs.
Customer Service is first
I have known Reece for over 40 years. He is honest, customer service first in all aspects
Knowledgeable, professional, honest, open and wonderful! A delightful car-buying experience. You feel like you're being serviced, not sold. A small local business that I know will be growing and appreciated in our community. Susan Milana May 31, 2018
Great company! I bought a vehicle for cash and the exchange went like a breeze. I’m very happy with my purchase and the service that I received! Now go buy a car from this place will be happy to.
I’m very pleased with my first Benz
I had a wonderful experience with Marie and Reece Crews at North Florida Automall. They were very professional, knowledgeable and were so pleasant to work with. Thank you for everything! I'm very pleased with my first Benz. You guys are the best!